Shipping

Shipping Policy

Nalgene organizes its rules on processing, delivery, and tracking in the following sections. This page applies specifically to nalganed.shop.

Our approach at Nalgene to delivery issues
For purchases made through nalganed.shop, Nalgene applies the following guidance on delivery issues. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@Nalganed.shop or 5615698139. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How Nalgene handles delivery area
For purchases made through nalganed.shop, Nalgene applies the following guidance on delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.

tracking and addresses at Nalgene
For Nalgene customers at nalganed.shop, this section explains tracking and addresses. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Details from Nalgene on returns after delivery
For Nalgene customers at nalganed.shop, this section explains returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Nalgene: processing and transit
For Nalgene customers at nalganed.shop, this section explains processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalganed.shop
Phone: 5615698139
Physical address: 263 E Belknap St, Fort Worth, Texas, 76102, United States